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Billing & Customer Service Executive (Fixed Term) Job Details
Job title: Billing & Customer Service Executive (Fixed Term)
Category: Commercial
Term: Permanent
Location: Suffolk
Ref: 894693
Job description:
We are delighted to be working with one of the regions leading bespoke energy providers whos focus is on providing the highest possible level of customer service to ensure that they retain their outstanding reputation.

The principal role of the Generation Billing and Customer Services Executive is to provide a first class customer service to our generation customers and deal with any customer queries in a professional and timely manner. Also to ensure that statements are issued accurately and on time to assist in managing prompt payment to these customers.

The main duties will include dealing with, and taking responsibility for customer queries, communicating with customers via telephone, email and post, checking and issuing accurate monthly statements within a specified timescale, validating data and raise queries as required, working with other areas of the business to support business improvement.

This role would suit an applicant who has experience in a customer service based role, ideally from an energy background although this isnt essential.

The company offer a fantastic benefits package in return for commitment and passion to build a successful career within the energy sector.
Salary: 18000 per annum
Benefits:
Start date: ASAP
Contact name: Nick Fisk
Contact email address: nick.fisk@hunterskill.com
Contact telephone number: 01473 216611
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