Job Description

· To assist senior officers and managers to ensure the overall aims, objectives and priorities for the employment and skills service are met.

· To provide advice, guidance and information to young people and adults who are in need of targeted support to access learning, work and personal development opportunities.

· To support, develop and deliver an effective and responsive employment and skills service which works closely with referring organisations that support local people.

· To provide innovative and alternative employment and skills support which complements and add value to mainstream welfare to work or funded services delivered by partners.

· To maintain strong working relationships with partners, community organisations and stakeholders ie DWP, training providers, Colleges, voluntary sector and charities.

· To agree robust processes and data sharing protocols with statutory services and partner organisation in order to refer client details and exchange relevant information.

· To deliver information, advice and guidance sessions in schools, colleges, community and outreach venues including 1-1 and group sessions, jobs clubs, job fairs, information sessions, careers talks, apprenticeship events and in aspects of employability services.

· To provide a clear profile of the local labour market needs and jobs analysis to help clients receive support and relevant training which leads to employment.

· To support the service with engaging and maintaining close working relationships with local employers and in particular those in the growth sectors identified in economic plans.

· To support clients in all aspects of their job search journey, including help with CV building, compiling job applications, preparing for examinations, interviews and tests.

· To provide mentoring and coaching to clients to prepare them for the world of work.

· To manage a caseload of clients, maintain regular contact through face to face, telephone, email or other virtual methods of contact and manage case conferences.

· To use diagnostic techniques and assessment tools to identify client circumstances and barriers in order to inform their future guidance and support needs.

· To develop, manage and maintain excellent client information records of on databases, computerised and paper systems in order to closely monitor progress and outcomes.

· To put in place individual action plans for clients that help them achieve future aspirations

· To understand the barriers to work faced by clients and to work with specialist providers to help address and tackle these in order to support clients into positive outcomes.

· To network with other professionals and employment advisors to understand their support services and draw in their expertise and best practice to support clients.

· To develop useful information packs, resource tools, directories of services for clients, in particular those with feature training, jobs, support services, labour market information.

· To service and deliver employability services in outreach venues ie schools, colleges, youth hubs, police, probation, youth justice, care leaver services, housing and health.

· To assist with vacancy sourcing, application shifting and interviewing on behalf of employers ie job matching, pre-screening, application and interview preparation.

· To advocate and represent clients to maximise potential for social value and economic benefits in all public contracts through liaison with procuring managers and contractors.

· To influence and negotiate opportunities for income and traded services to deliver bespoke careers information or employability support to key target groups and students.

· To work towards key performance targets as set by senior officers and funders and provide regular briefing updates, outcome evidence and written progress reports.

· To use all communication methods to market services, including creating content for social media channels and newsletters to promote support and engage new clients.