Job Description

Housing Waitlist Officer

Job Overview:

As a Housing Waitlist Officer, your role is to manage and update the waitlist for our housing units. You'll communicate with applicants, ensure accurate records, and collaborate with different teams to make the process smooth.

Responsibilities:

Waitlist Management:

Keep the housing waitlist database updated.
Process new applications and make sure records are correct.
Applicant Communication:

Talk to people on the waitlist, provide updates, and answer their questions.
Verification and Documentation:

Check applicant info and make sure all documents are complete.
Data Analysis and Reporting:

Create reports on the waitlist status and trends.
Look at data to find ways to improve the process.
Collaboration:

Work with different departments to make sure everyone is on the same page.
Policy Adherence:

Follow housing policies and regulations.
Keep processes in line with guidelines.
Qualifications:

Bachelor's degree or relevant experience.
Experience in housing or related fields is a plus.
Good organization and communication skills.
Able to handle confidential information.
Familiarity with database systems and Microsoft Office.
Benefits:

Competitive salary.
Health, dental, and vision insurance.
Retirement savings.
Opportunities for professional development.
Application Process:

Send your resume and cover letter .